INFORMATION
Contact
07870985124
info@tattysoriginal.co.uk
Tatty’s Original
Denver Windmill
Sluice Road
Downham Market
Norfolk
PE38 0EG
faq
Do I need to book an appointment?
Yes, I operate on an appointment only basis. You can book an appointment by contacting me via the methods shown above, through the dress builder or you can message me on facebook or instagram.
Do you offer alterations on dresses bought from other stores?
Yes I do offer alterations services for any wedding dresses, please book an appointment to come in store for a fitting.
What is the difference between Tatty’s Dress Builder and Bespoke?
Tatty’s Dress Builder offers a fully customisable gown, building your perfect design using our pre illustrated options. The base shape of your dress will be manufactured by a partner company, Tatty’s will then add on your chosen details to create your dream dress. While fabrics, colours and details can be changed, the main shape of the dress must fit within the given options.
Bespoke gowns are made completely from scratch and can be created in any style.
Can I make changes to my design using the Tatty’s Dress Builder?
Yes – you can make all sorts of changes such as colour, fabric, skirt length and so much more! Get in touch with your ideas for an adjusted quote and if you are unsure I will be happy to advise you if bespoke would be a more suitable option.
Do I have to pay for alterations using the Tatty’s Dress Builder?
No – All Tatty’s dresses, bespoke or custom include all fit alterations.
How many fittings will I need?
This will depend on your dress design however, using Tatty’s Dress Builder you will have at least three fittings. You may need more to make sure your dress is perfect and you can request more if you’d like. For bespoke orders you will need a minimum of 5 fittings.
Can I bring people to my fittings?
Of course! You can bring friends and family to any appointments you like, you may want to book a weekend appointment to enjoy the bar on site, open Friday-Sunday.
What do I need to bring to my fittings?
Please bring your wedding shoes and your chosen underwear to each of your fittings.
Can I make changes to my dress when it is being made?
Yes – When having your dress made, you get to see it come to life and are not able to try it on before you purchase. You may want to make adjustments to the design as we go. You will be advised in your fittings if any changes will incur additional cost.
terms and conditions
Price estimations are subject to fabric choices, any further changes made to your design may incur further cost. Changes made to designs after the order has been confirmed will incur additional cost.
50% non-refundable deposit is paid upfront to confirm your order. The remaining 50% is due on the first fitting appointment.
Cancellations will be charged at 50%* plus the charge of any works that have already been commenced on the dress.
*50% deposit is to cover the cost of the base dress, materials and equipment needed to fulfil the order and cannot be refunded.
The customer must be the person to collect the order once it has been completed. By collecting your order, you are agreeing it is complete and to the expected standard. Once the order has been collected, no refunds will be given. Any changes or alterations to the order after collection will be charged.